Orders
After your order has been successfully placed, you'll receive a confirmation email to the email address entered at checkout. Be sure to check your spam folder if you aren't seeing it right away! You will also receive an email when the order has shipped, when it is out for delivery and once it has been delivered.
For the best quality and clarity logo engraving, we prefer an SVG file or a high quality PNG with a transparent background. Please expect a delay in your order if a low/poor quality image is uploaded and we have to reach out to you or research to design your logo to our needs.
I like to move fast. If you need to cancel, email customer support as soon as possible with your order number and a clear cancellation request. We’ll contact you promptly upon receiving your message and work to cancel the order.
Shipping
Most orders ship in 3–5 business days. Small batch, one pair of hands. For personalized items, please allow additional time for design and communication.
If something arrives damaged or not as described, I’ll make it right. Personalized items can’t be returned unless I messed up.
I ship out every order from my hometown of Granger, IN 46530
At the moment, I do not ship outside of the United States.